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Portofino Beach Resort’s Guest Book

Posted on 01 Dec, 2016 in the Portofino Guest Book Category. 370 Comments

Portofino Beach Resort's Guest Book...Welcome to our Portofino Beach Resort’s Guest Book…  If you have just returned from your well deserved vacation here with us,or have stayed a long time ago here at Portofino, we hope that you enjoyed your stay!!!
We welcome your comments and encourage you to post your experiences and definitely we look forward to welcoming you back!
**Please note: to ensure the integrity of our site, these will only appear once they have been vetted by the administrator.**

370 Responses to "Portofino Beach Resort’s Guest Book"


1 | by ICTDiner said on March 7th, 2017 at 8:16 am

“We picked Portofino based on reviews … SO GLAD WE DID!”
March 7th, 2017

We had just over 2 weeks to plan a 5 night get away. Since we are in the hospitality industry, I immediately hit the review sites. And after hours of reading and searching, only knowing we wanted Belize. We wanted a romantic getaway … this wasn’t the trip where we wanted a rowdy swim up bar … disco, etc. We wanted great food, easy access to amenities, and excellent service. Portofino was a hit in every area, except one small glitch that I would rate a 4 instead of 5 … early morning coffee service was my only small complaint. Small being the key word. I am certified diver, my husband became certified to dive 40′ while we were there … the Dive Shop is amazing! So flexible on timing of dives, good equipment and Richard, our dive master was simply amazing. So knowledgeable about all the underwater sea life and locations to go. The creatures know him and many come right up to eat out of his hands. We dove 4 days in a row … and I just can’t say enough great things about them, Roberto was also a huge bonus.
The Portofino was such a nice change from our previous 3 vacations to the large all-inclusive resorts of the Riviera Maya region. Where the properties are so vast you walk and walk from room to eat to pool/beach … and the Portofino was a nice change. My husband has issues with his back, and walking long distances are difficult. At the Portofino, you are literally STEPS away from everything.
I highly recommend renting a golf cart and go explore San Pedro. Many complain that the resort is so far north from town, about a 30 minute voyage … on yes, rough terrain, but we loved it all. The dining at the Portofino was excellent, and we are foodies, and my husband is a chef. I recommend the Eggs Benedict for breakfast, the Seafood Soup for lunch … and Valentines dinner was as expected, over the top. In town, we loved the restaurant, Hidden Treasure … way south. Ask the front desk to book your reservation. We took the boat taxi into San Pedro and then the restaurant met us at the dock with their van and took us to the restaurant and then back to the dock. So easy. And so wonderful! If you’re looking for an escape from reality … to be spoiled and serene … Portofino is a great choice. I can’t wait to go back!


2 | by Bri K said on March 3rd, 2017 at 8:16 am

“Loved it”
March 3rd, 2017

We had such a great time during our stay at Portofino. The staff was awesome and very helpful when we had questions or needed suggestions for things to do. We did not want to leave and plan to return.


3 | by sheshmisoshort, Klamath Falls, Oregon - USA said on March 1st, 2017 at 8:15 am

“Serene and absolutely beautiful”
March 1st, 2017

Beautiful resort with wonderful staff. Great restaurant with bar. Anytime we wanted fresh coconuts all we had to do was ask and they were picked straight from the tree. Private clean beach with hammocks in the water. Although the pool was awesome and clean, the beach is only a few feet away. Comfortable beds with turn down service and beautiful tropical flowers and petals that adorn your room. Thatched roof with AC and ceiling fans. Refrigerator in rooms are stocked daily with bottled water. Personal safe in rooms and complimentary toiletries smell great. 24 hour security guard makes you feel safe. Must snorkel at Mexico rocks and swim with sharks that don’t bite. Recommend this paradise to everyone.

Stayed January 2017, traveled with friends


4 | by Sue P said on February 28th, 2017 at 8:15 am

“A place to relax and enjoy the ambience”
February 28th, 2017

This was a 4 night Chill out after a great but busy tour of Guatemala. We loved the traditional hotel – not too chic, but extremely welcoming and accommodating. Towards the end l reacted very badly to a ‘doctor fly’ bite, and the staff couldn’t have been more helpful, taking me into town, at no cost, to the doctor. They checked that I was ok the next day.


5 | by Hoghey, Denver, CO - USA said on February 25th, 2017 at 8:15 am

“Great quiet resort that truly has that “Island feel” we were looking for!”
February 25th, 2017

Portofino is a wonderful little resort on Ambergris Caye. It doesn’t have a ton of rooms, and that is a good thing. What it does have is tons of charm, great island flavor, and an excellent staff! The setting is gorgeous, and they offer almost everything you need for your trip- from diving and snorkeling to golf carts and bikes to towels and beach chairs. They also make reservations for you wherever you’d like. We thoroughly enjoyed our stay and after seeing most of the resorts on Ambergris Caye (it’s not that big) we were very happy with our choice! There are other nice options, but most are bigger and more stale feeling. Portofino was the perfect choice for an island getaway!


6 | by David G, Bath, United Kingdom said on February 2nd, 2017 at 8:14 am

“Wonderfully relaxing holiday”
February 2nd, 2017

My wife and I stayed for a week in January. We had a Tree Top Suite which was well appointed, comfortable and was huge. A balcony complete with loungers and a hammock completed the comforts. The restaurant was very good with lots of choice of dishes, including vegetarian options for my wife: the chef even made a special meal one evening when my wife felt like something different. The bar area, adjacent to the extensive outdooor pool, was always welcoming. The main plus, though, were the staff who were just brilliant. Always helpful, always smiling and always prepared to go the extra mile to make sure that we were happy. Off the beaten track, not for those looking for a party experience, but for a quite, luxury holiday it’s hard to see that it could be bettered. Thanks to everyone at Portofino for looking after us so well.


7 | by TRAVEL L, Belize said on January 28th, 2017 at 8:14 am

“Excellent Stay!!!”
January 28th, 2017

My friend and I stayed 2 nights at Portofino Resort and we were wowed! We have always heard great things about this place and finally gave it a visit. We rented a cart in town and drove up- Approximately 25/30 minutes, but the resort can arrange for your pick up from the local water taxi or Tropic/Maya Air. 4 miles of the road is paved and about 3/4 is unpaved- so beware of the unpaved parts as it can be an adventure.
Our check in was a smooth process, Stephanie checked us in, got us a welcome drink and swift away to our room.
We stayed in Toucan, and it was a lovely room, the only small comment, because its not a complaint, is that 1 or 2 of the drapes would not cover the door fully so you dont have that 100% privacy.
We had dinner.. Oh My God! The food is heavenly. We had the Shrimp Bisque and the Conch trio as Apps. unbelievable! The special of the night was fresh caught snapper fillet, blackened, with fresh fruit salsa and cilantro rice. It was the best we have had- no joke! The dessert special was a Mango Sorbet- To die for!
I had heard many great comments about the food and service at Portofino, and I am glad that we got to witness it first hand. Marco was our waiter that night and he was amazing.
The grounds are well kept and the Housekeepers do an Amaaazing job with the rooms. You leave in the evening for 20 minutes and when you get back its like fairies have been in your room tidying up while you were away!
Thanks to the Managers Raul, Jan and Sandra.
We hope to one day return and will definitely recommend Portofino any day!


8 | by nbelsky, Moscow, Russia said on January 19th, 2017 at 8:13 am

“A little slice of paradise”
January 19, 2017

We stayed at the beach mansion at Portofino for week in early January and we loved our stay. The resort is small (just 17 bungalows) so there is never a crowd. The room was lovely and all the staff were extremely friendly and helpful. We had great a/c and the windows faced the beach. The wifi was fine for the most part, until the last day of our stay. There is a definite peace and calm there that allows one to escape from cares and worries. The on-site dive shop is a huge asset and we booked snorkeling and scuba diving trips with them. Roberto and his staff who work at the dive shop are wonderful instructors and we were very pleased with all the activities they arranged for us. Since the resort is small, this means that there is flexibility and the staff really plan around the guests’ wishes. We took the boat into town a couple of times to go out to dinner in San Pedro which was also quite convenient. The one downside is that the coast is so shallow there that swimming from the beach is not much of an option, but this is the case for most of Ambergis Caye. One of the main upsides is that Portofino is located literally a 10 minute boat ride away from Mexico Rocks, one of the best places to go snorkeling and scuba diving in the area.


9 | by csr0521, Lubbock, Texas - USA said on January 16th, 2017 at 8:13 am

“Wonderful trip!”
January 16, 2017

Loved it! Staff were wonderful! Loved the resort! Plan to go back! The food was good. Snorkeling, fishing and just relaxing. Water was beautiful greens and blues. The rooms were simple, nothing fancy but had everything we needed. Did I say the staff were wonderful!!


10 | by Michelle C said on January 10th, 2017 at 8:13 am

“A wonderful quiet place!”
January 10, 2017

We loved it! The food was great! Our room, the upper mansion was perfect for our family and the staff was wonderful! Stephanie went above and beyond in helping us with our planning. Thanks to her our we had a great snorkel trip, golf cart, and flight back to Belize.


11 | by srthomas475 said on January 3rd, 2017 at 8:12 am

“Love Portofino!”
January 3, 2017 via mobile
Eastvale, California – USA

If you want a quiet relaxing vacation come here. The staff is wonderful, the food was great, and you cannot beat the location. We read books on the beach every day and fully relaxed. We would definitely go back!


12 | Terrysul said on January 1st, 2017 at 8:54 am

“A Great Place to Relax with Terrific Amenities”
January 1st, 2017

Just to confirm this was the best place to stay in San Pedro, Ambergris Caye we traveled up and down the beach and there wasn’t another place like it. We stayed there over the Christmas Holiday and they had special meals. The staff was very friendly and helpful on deciding what activities to do; like snorkeling, diving, and just renting a golf cart to drive around the island.

Room Tip: Beach Cabana is the way to go for a couple


13 | Victor S said on January 1st, 2017 at 6:54 am

“Vacaciones de cumple años ”
January 1st, 2017

Me hospedé 5 días, la atención del personal fue de lo mejor, la comida del restaurant muy buena se la recomiendo, te dan solución a todo lo que necesitas, para ir a nadar, pescar y lo que pescas te lo cocinan. Para visitar las ruinas tuvimos un pequeño detalle que no pasaron por nosotros pero, en recepción nos solucionaron el problema, nos contactaron con unos guías externos del hotel y fue un tour de lo mejor, fuimos a las ruinas de Altun-Ha y nos llevaron al santuario de los monos voladores, una muy buena opción para ir de vacaciones.
Stayed June 2016, traveled as a couple


14 | by Happy said on December 22nd, 2016 at 10:21 am

“Paradise with friends”
december 22nd, 2016

This place was a dream, enhanced by the customer service of the people that work there. Everyone from the captain, to the front desk, to the house keeper, to the bar tenders, to the waiters, to the excursion organizers were so amazing and personable. We felt like we were staying with friends instead of at a resort.


15 | by flyboyMinnetonka, Minnetonka said on December 20th, 2016 at 9:56 am

“The perfect resort getaway”
December 20th, 2016

My wife and I just visited in Dec. of 2016. It is a beautiful resort. The grounds are immaculate, the rooms are beautiful, the beach is kept clean, and I can’t say enough nice things about the staff. They were always friendly patient and right there for any needs we might have. They greeted us on the dock when we got off our boat and took care of everything from luggage to any reservations for any trips we might have. We felt pampered and relaxed. The food tasted great, the drinks were awesome. The staff when not helping other guests were always good for having a chat or just getting to know you. my wife and are planning a trip back. The resort is located about 6 miles north of San Pedro, which keeps you nice and quiet from the main city. A quick 10 or 15 minute water taxi gets you anywhere on the island pretty much, or rent a golf cart and travel and explore the island for yourself. Awesome time and a beautiful resort. Dave and Emily can’t wait to spend time there again.

Room Tip: our room was beach front, but the other rooms that were around the pool were just as beautiful.


16 | by 321margauxm said on December 19th, 2016 at 9:55 am

“Parfait mais les extra sont chers”
December 19th, 2016

Super arrivée, speed boot pour t’emmener à l hôtel
Accueil avec serviette pour s humidifier
Verre de bienvenue
Super attentif super gentil
Super bons plats
Super chambre
Super service pour organiser les extras
Cadre idyllique si vous prenez une cabane vue sur mer
Pfff speechless
Un peu Bryant mal isolé

Stayed December 2016


17 | by Katherine V said on December 15th, 2016 at 9:55 am

“Amazing beach front property”
December 15th, 2016

We LOVED the Portofino. The resort has so much character, is absolutely stunning, and is first class service. We snorkeled, visited shark alley, and were able to relax on the beach. We’ll be back for sure!


18 | by SarahNicholeLowery said on December 14th, 2016 at 9:54 am

“Excellent service ”
December 14th, 2016

The service we received at the Portofino Resort was top of the line. The staff was knowledgeable and very accommodating to our needs. The location of the resort is perfect. We can’t imagine staying anywhere else.
The service we received at the Portofino Resort was top of the line. The staff was knowledgeable and very accommodating to our needs. The location of the resort is perfect. We can’t imagine staying anywhere else. We will definitely be back.


19 | by Maya S, Venice, California, United States said on December 10th, 2016 at 9:54 am

“great location, great staff”
December 10th, 2016

Portofino took care of everything from the moment we stepped off the plane in San Pedro. The location and resort are amazing and the staff is wonderful and always available to answer questions. It was very convenient having a dive/snorkel shop on the premises, as well as kayaks and bicycles supplied by the resort. The rooms were spacious and comfortable.


20 | by Jami H said on December 6th, 2016 at 9:53 am

“Honeymoon get away”
December 6th, 2016

There are not enough words to say about the resort and the PEOPLE!! It started with a phone call asking about transportation to Portofino, in which Lorena was fantastic and so helpful in arranging everything for us. We we greeted with nothing but hospitality by Moe the boat captain and the service continued with each and every person we encountered. Raul, Roy, Roberto, Sandra (the owner) and so many more I will get names next time!! The lower mansion is steps from the beach and pool, very quiet. Decor was nice and very comfortable. The food at the restaurant was moderately priced for the excellent dishes that were served, we didn’t have one meal that wasn’t over the top! After dinner we would sit on the pier watching the stars with the water under our feet, very romantic! I was just online looking at dates for next visit this spring. Portofino is definitely going to be our new home away from home!!

Stayed November 2016, traveled as a couple


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Renovated Portofino Mansion.

Posted on 28 Nov, 2014 in the For our Travel Trade Partners!|Portofino News Category. No comments

Livingroom Portofino Mansion

We are so happy to share you our latest update in regards to our Portofino Mansion!

As of October 2014, we renovated our Mansion completely. The theme of the Portofino Mansion is “Beach” with the latest new styles, offering our guests a comfortable, fashioned, tropical experience.

Our beautiful 4 bedroom beach front villa consists of 2 floors and is located right on the beach facing the glistening Caribbean Sea. The beauty of the Portofino Mansion comes from the architectural details of the home, that were inspired by the old traditional colonial homes – simple Belizean Beach elegance, spacious floor plan, large front porches with hand carved wooden chairs, Mahogany wooden French windows and doors with unobstructed views of the Caribbean Sea.

This fascinating air-conditioned beach home sleeps up to 6 people on the first floor and up to 4 people on the second floor. This is the perfect beachfront home for families or groups of friends that want to be together.

The main floor (Beach Level offers 1,200 square feet of inviting interior space which includes a spacious living area with a flat screen TV,DVD/CD Player, a kitchenette that is open to the dining area, spacious bathroom with double sinks and hot and cold rain shower, and two bedrooms. The master bedroom is complete with a built in closet and a king size bed facing picture windows that offer outstanding views of the Caribbean Sea. The second bedroom has a small closet and two twin beds, which can also be replaced with a queen bed, based on guests’ need. There is also the possibility of adding an extra twin bed in the nook of the hand carved wooden staircase leading to the connecting door on the second floor.

The top floor measures 800 square feet with a fully equipped kitchenette, a cozy dining and living area with flat screen Cable TV, DVD/CD Player, a spacious bathroom with hot and cold rain shower and two bedrooms, each containing one queen sized bed. This level not only features a full length balcony overlooking the Caribbean Sea as the main level (beach level), but also has a spacious back porch (400 square feet) from which you can watch the beautiful sunsets.

This beautiful Beach Front Villa can be rented as a whole or as two separate levels depending on the size and particular needs of each family or group. These units are non smoking but smoking is allowed on the porch.

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Portofino Brochure.

Posted on 28 Aug, 2014 in the For our Travel Trade Partners!|Portofino Guest Book|Portofino News|Website News Category. No comments

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Dear Portofino Friends, we have created a new brochure for you, which you can download when clicking on the link below:
Portofino2014+-2

We hope you enjoy!

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